Despatch & Delivery 2017-01-09T12:45:47+00:00

Shipping And Handling


Shipping and handling charges are worked out on the following basis :

We divide the world into four zones when calculating the charges for postage and packing:
United Kingdom
We despatch your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 28 days.

UK DELIVERY
For all orders under £30 we charge only £2.50, orders over £30.01 we charge £4.90
Special Delivery by next day 1pm guaranteed is £8.18
Saturday Guaranteed is £11.00

COLLECTPLUS
We offer this service simply order as usual but for the delivery address put in your local collectplus pick up point over 5,500 UK wide. Simply go to http://www.collectplus.co.uk and put you postcode in and choose the address you want paste this as delivery address. Then in the drop down on shipping option select collectplus
Standard Cost is £5.49p and takes 2-3 days for delivery. Note you have 10 days to collect the parcel.

EUROPE, USA & REST OF WORLD
We generally send by AirMail Prioirty International Signed for : in order words it is trackable and needs a signature upon delivery

European Union
United States and Canada
The Rest of the World

Charges are calculated as follows:
European Union – 7.5% of total order value (max: £30)
United States and Canada – 10% of total order value (max: £40)
The Rest of the World – 12.5% of total order value (max: £40)
A minimum charge of £5.00 applies to all orders.

90% OF ALL ORDER ARE DESPATCHED SAME DAY IF THERE IS A PROBLEM WE WILL INFORM YOU BY EMAIL OR PHONE

Delivery Schedule


IF YOU ORDER BY 3.30 PM WE WILL SEND THE ORDER OUT THAT DAY SUBJECT TO ITEMS BEING IN STOCK

We despatch your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 28 days.Some items like the Vee Strings are special order custom made please allow 2-3 weeks for these to be supplied.

NOTE FOR RETURNED ORDERS
We generally send by AirMail Prioirty International Signed for or UK signed for : in order words it is trackable and needs a signature upon delivery. If the mail is returned back to us we reserve the right to add a 10% Administration charge.